Shipping & Handling

At My Petzy&Kidzy, the shipment of your order is our top priority. Every day, we dispatch hundreds of products to happy customers around the world. However, as many of our warehouses are based internationally, shipping and handling times can vary — which is why we’re unable to offer next-day delivery at this time.

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Processing Time

Once your payment is received, we immediately process your order. This includes verification, quality checks, and secure packaging. Please allow 1–4 business days for this stage to be completed.

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Shipping Time

This is the time it takes for your order to travel from our warehouse to your delivery address. Typically, this takes 10–15 business days, though actual delivery times may vary depending on your location and courier service.

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Tracking Your Order

As soon as your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track your order anytime through our tracking page.
Please note: while most of our shipping partners provide tracking, this may not be available in every case.